Frequently Asked Questions

Why am I getting an error code in test mode for currencies other than US
Last Updated 3 years ago

When you sign up for your dev site for cybersource it's automatically defaulted to us currencies. You need to set your cybersource dev site to allow for other currencies. You can do this in your account or contact cybersource at 1-800-709-7779 and they can help set your dev site to accept the currency you would like to use. 

You can also contact cybersource through your cybersource account by creating an E-ticket for this. 

When you are using your production account you also need to have them activate the currency for you as well. 

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