Frequently Asked Questions

Can I cancel a shiptment?

Yes you can cancel a shipment but only if you haven't created the manifest and transmitted it yet. 

If you have approved the shipment you will need to go back into Sales > Orders. There where the button for approve shipment was you should see cancel shipment. This will allow you to cancel the shipment. 

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 Last updated Tue, Jul 8 2014 12:31pm

Be sure to browse our E-commerce Questions Section (FAQs), before opening a ticket.

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