Frequently Asked Questions

Cybersource says your module is requesting Recursion/Recurring/Subscription.
Last Updated 3 years ago

If you're having an issue with the module and Cybersource is saying it is because we are requesting a recursion/recurring/subscription billing the issue is not recurring billing. Our Cybersource module does not do recurring billing.

The issue is our module is a Tokenization module and Cybersource considers that as a recurring payment process on your account. Your account is most likely not set up for the Tokenization process. You will need to contact your Cybersource rep and have the Tokenization process activated on your account. 

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