Frequently Asked Questions

Can't Select Options in checkout

If you have some of the options enabled on the configuration and are unable to select them in checkout this could be caused by a couple of different reasons.

1. Your account type with canada post may not allow some of these options to be available. Please contact canada post to ensure you have the usage of these options. 

2. Some shipping methods do not allow for some of the options to be used. 

3. There are options on the configuration that conflict with other options on the module. Not all of these options will work with others enabled. 


 Last updated Tue, Jul 8 2014 12:31pm

Be sure to browse our E-commerce Questions Section (FAQs), before opening a ticket.

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