Frequently Asked Questions

Why are rates different on the website than what I see on the configuration
Last Updated 5 years ago

The web only shows the full retail rates and the first of 4 tiers of the new Solutions for Small Business program.

The CH app received the exact tier for the customer # supplied…which I would guess is different from the web.

Check your tier for your account. If you are Tier 1 rates on the website click ‘Show minimum online saving’ on the rating results page.


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