Frequently Asked Questions

Can I pass on the signature fee to the customer?

When you enable "Require Signature" for certain threshold, the Canada post will charge you 1.5 dollar for that. It cannot be passed on to your customer. If you don't want to pay for it, don't enable "Require Signature" option, or give a higher threshold that you can accept.

 Last updated Tue, Jul 8 2014 12:31pm

Be sure to browse our E-commerce Questions Section (FAQs), before opening a ticket.

Please Wait!

Please wait... it will take a second!