Frequently Asked Questions

What should I do for the new encryption protocols?
Last Updated 4 years ago


If you received the following message from Moneris, you don't have to do anything. It is about the change in their server. You can keep using the same API.

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Dear merchant,

As your trusted payment processing provider, Moneris Solutions Corporation (“Moneris”) would like to bring to your attention important mandatory changes regarding the update of its data transport encryption protocols.

SHA-2
In accordance with the National Institute of Standards and Technology, data transport encryption standards have been updated for acceptable protection of data. On April 18th 2016 between 2 – 4 am ET Moneris will migrate to Secure Hash Algorithm (“SHA”)-2 encryption standards. All updates will be applied to existing Production URL addresses.

For Virtual Terminal customers, please ensure your browser is updated to a recent industry accepted standard. No further action is required at this time.

Virtual Terminal URLs:
- SHA-2 Test Environment
o URL: https://esqa2.moneris.com/mpg
o Implementation Date: SHA-2 Test Environment is currently available and expires on June 1st 2016
- Existing QA Environment
o URL: https://esqa.moneris.com/mpg
o Implementation Date: Upgraded to SHA-2 encryption standards on March 1st, 2016
- Existing Production Environment
o URL: https://www3.moneris.com/mpg
o Implementation Date: Upgraded to SHA-2 encryption standards on April 18th 2016

For Integrated Host customers, we have provided you with a SHA-2 test environment that we encourage your development team to use to complete testing.

Integrated Host URLs:
- SHA-2 Test Environment
o URL: esqa2.moneris.com
o Implementation Date: SHA-2 Test Environment is currently available and expires on June 1st 2016
- Existing QA Environment
o URL: esqa.moneris.com
o Implementation Date: Upgraded to SHA-2 encryption standards on March 1st, 2016
- Existing Production Environment
o URL: www3.moneris.com
o Implementation Date: Upgraded to SHA-2 encryption standards on April 18th 2016


TLS 1.2
Moneris is currently developing requirements to migrate to Transport Layer Security (“TLS”) 1.2. TLS is a protocol used to encrypt the data between your payment gateway connection point and Moneris. We will communicate additional details regarding this update at a future date.

If you have any questions or concerns please contact us at eselectplus@moneris.com or 1-866-562-4354.

Regards,
eProduct Support
Moneris Solutions

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