Frequently Asked Questions

Download Policy
Last Updated 4 years ago

If you are purchasing modules from Collins Harper Software Inc. upon completion of your order and successful confirmation of your account email you will be able to login and download the modules you purchased.
All of our modules come with 6 months free upgrade and standard support* from the date you purchased the module.
For upgrades after this period please repurchase the module.
 
Standard Support is defined as demonstrating the module works on a base unmodifed magento version. If the custom theme or other modules you have are in conflict with the module you purchased, the support may be viewed as custom development and cost additional.
 
If you have issues downloading your module please use the contact form and a customer representative will assist you by emailing the module code to the email address on file for the order .
 

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