Frequently Asked Questions

"Can I use the module to send letters Envelopes with those shipping methods"

Canada Posts Web Services API which our extension is based on only applies to parcels. Letters and Documents can be sent as parcels using the appropriate weight and dimension of the document.

Unfortunately the API does not support Canada Posts non-parcel products directly. Canada Posts EST products is available in these cases.

 Last updated Tue, Jul 8 2014 12:31pm

Be sure to browse our E-commerce Questions Section (FAQs), before opening a ticket.

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