Frequently Asked Questions

My SellOnline module is not longer working I cchanged/upgraded servers

If you have recently changed servers or upgraded your server account and your sell online module is not longer working, you may need to contact your host and have them open port 30000. 

This port needs to be open for communication with the canada post API

There is a script attached that you can install in the root of your site. Once there run it in your browser if you get this message:

some sort of error Curl error: couldn't connect to host

This means the port is not open. 

Attachments: CH_canada_post_port_test.php (1.6 kb) 


 Last updated Tue, Jul 8 2014 12:31pm

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