Frequently Asked Questions

Production API credentials on the module configuration don't match what's on my account on the website
Last Updated 5 years ago

The API credentials you see on your account on the web for production may not match what is imported through the sign up process on the module configuration. This is for security reasons.

The credentials imported to the module cannot be modified. The only credentials you can modify are the Testing API credentials. (which you can retrieve from your account on the canada post website logged into your account).
If you have any concerns about the live API credentials please contact your canada post representative for further details.

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