Frequently Asked Questions

Issue Getting quotes "The items you have selected cannot be shipped at the moment. Please contact the store owner to arrange for shipping."

If you're seeing this error: 

The items you have selected cannot be shipped at the moment. Please contact the store owner to arrange for shipping.

And you have checked your shipping settings, ensured you have weight on your products, you're measure units are configured properly, but you're seeing this error in your logs

2016-06-02T16:17:50+00:00 DEBUG (7): /home/yoursite.com/public_html/app/code/community/Collinsharper/Canpost/Helper/Rest/Request.php(line 130) >>> Collinsharper_Canpost_Helper_Rest_Requestrequest error: Protocol " https" not supported or disabled in libcurl

This is an indication that your CURL needs to enable HTTPS that there is something wrong with your CURL setup. 

Resolution:

Contact your hosting provider or network admin

Have them resolve the curl installation to ensure it supports SSL / HTTPS



 Last updated Tue, Jul 8 2014 12:31pm

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